“Well, I can’t eat muffins in an agitated manner. The butter would probably get on my cuffs. One should always eat muffins quite calmly. It is the only way to eat them.” — Oscar Wilde, The Importance of Being Earnest
The Project Manager is the leader of the project team. When the leader overreacts, everyone on their team follows suit and it creates chaos and drama. When the leader is calm, the team works on their tasks. When the project members concentrate on their jobs, problems are solved.
Learn to stay calm and control your emotions. The title from The Tao of Project Management‘s post The Source of Your Ability underlines the importance of restraint in managing projects. Restraint is the source of power and excellence. A sign of leadership.